Configuring and Using Solv Video Telemed
By Jake1 author15 articles
- Adding custom messaging to the booking pageAdd a note that patients will see when booking
- Manually add patients to the Virtual Telemed waiting roomSteps to add a patient to the virtual waiting room
- Send SMS messages to patientsYou can use the Solv Chat feature to send text messages to patients (ex: resend a link to join a call via text message to a patient)
- Patient booking workflow: Photo ID uploadPatients have the option to upload a copy of their government issued ID card for you to bill insurance, and verify their identity
- Using patient consent forms for Telemedicine
- Removing a patient in Solv Video TelemedHow to delete a patient from the Solv queue
- Allowing patients to book an appointment beyond same day and next dayHow to indicate if you'd like patients if you would like to only have appointment availability beyond today and tomorrow
- Canceling a visitHow to cancel a patient's scheduled visit
- Manage patient payments through StripeCreate a Stripe account, payouts
- Allow patients to bypass required fieldsSteps to bypass required payments and paperwork fields from the virtual waiting room
- Customizing paperwork and consent formsCustomized patient paperwork and consent forms with e-signature for paperless registration to download and print
- Collect payment for a Video Telemed visitCollecting payment through Solv at the time of the visit
- Send patients a receipt through StripeAfter billing a patient for a virtual visit through the Solv Telemed Queue, they can be sent a receipt through the your Stripe account
- Download report of payment collectedHow to download a report from Stripe for all of the payments processed for Solv Video Telemed visits
- How do I set a buffer so that patients cannot book a Video Telemed visits within a certain period of time? Set a reservation buffer to allow staff to complete registration prior to the patient's scheduled call