Adding custom messaging to the booking pageAdd a note that patients will see when booking
Manually add patients to the Virtual Telemed waiting roomSteps to add a patient to the virtual waiting room
Send SMS messages to patientsYou can use the Solv Chat feature to send text messages to patients (ex: resend a link to join a call via text message to a patient)
Patient booking workflow: Photo ID uploadPatients have the option to upload a copy of their government issued ID card for you to bill insurance, and verify their identity
Using patient consent forms for Telemedicine
Removing a patient in Solv Video TelemedHow to delete a patient from the Solv queue
Allowing patients to book an appointment beyond same day and next dayHow to indicate if you'd like patients if you would like to only have appointment availability beyond today and tomorrow
Canceling a visitHow to cancel a patient's scheduled visit
Manage patient payments through StripeCreate a Stripe account, payouts
Allow patients to bypass required fieldsSteps to bypass required payments and paperwork fields from the virtual waiting room
Customizing paperwork and consent formsCustomized patient paperwork and consent forms with e-signature for paperless registration to download and print
Collect payment for a Video Telemed visitCollecting payment through Solv at the time of the visit
Send patients a receipt through StripeAfter billing a patient for a virtual visit through the Solv Telemed Queue, they can be sent a receipt through the your Stripe account
Download report of payment collectedHow to download a report from Stripe for all of the payments processed for Solv Video Telemed visits
How do I set a buffer so that patients cannot book a Video Telemed visits within a certain period of time? Set a reservation buffer to allow staff to complete registration prior to the patient's scheduled call