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Collect payment for a Video Telemed visit

Collecting payment through Solv at the time of the visit

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Written by Katie Belonga
Updated over 4 years ago

First you will need to follow these instructions to create a Stripe account, and then link your newly created account to Solv's account through the unique Stripe Authorization form link that you received from [email protected]

This will enable you to link your Stripe account with Solv's account so our system knows to deposit money into the correct bank account. 

Steps to collect payment from the patient

  • From the Solv virtual waiting room, in the Telemed Queue tab or All Done tab, click on the patient's profile from the “Payments” tab 

  • Enter a charge amount/reason for charge, then click the blue button "Charge $X"

  • You'll see a confirmation notice that the charge was successful

Billing post-visit

  • You can also go into “Payments” button on the landing page when you log in at  manage.solvhealth.com. There you can search for patients to see all of the charges your patients have incurred. 

  • From there, you can send new SMS bills or reminder SMS bills

  • There is more information on this piece in the recorded training video

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