We have the ability to add a reservation buffer so that patients will not be able to schedule a visit within a selected time period. These reservation buffers are set so that your staff has enough time to register patients prior to their visit.
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​For example, if you've set online availability to every 5 minutes (12 patients per hour), but you'd like to set a buffer where a patient scheduling a visit at 2:00pm cannot schedule a visit until 15 minutes later, then we can add a reservation buffer.

This means the patient can schedule at 2:15pm at the earliest and has the option to schedule a visit at 2:15, 2:20, 2:25, 2:30, etc (not 2:05pm as they could prior to the buffer being set).

We allow reservation buffers to be set from 5 minutes to 24 hours to best support your clinic's workflow.
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To enable this, please reach out to us at [email protected].