All Collections
Navigating the Solv Queue
See below for some helpful tools that will allow you to best utilize Solv Experience
How to access the patient facesheet to review patient informationPatient data collected through Solv can be accessed in a few simple steps
How to enable desktop notifications for an alert when patients check in through ContactlessEnable the ability for the front desk to be alerted when a patient signs in through Contactless workflow when they arrive to the clinic
AI Powered Queuing
Learn more about how Solv's queue utilizes artificial intelligence to maximize patient throughput
How it works: Solv's AI QueuingSolv's AI Queueing allows you to seamlessly blend book ahead and walk-in patients
How Solv determines the order of patients in lineRead this article to learn more about our proprietary SmartQueue technology that determines the order of patients in line
Adding the Solv booking link to your websiteAdd virtual visit booking link to website
How to deliver COVID-19 test result notifications to patientsUse Solv to notify patients of their test results safely and securely
Solv booking micrositeIf you have multiple locations, Solv's booking microsite is a helpful way to display availability for patients across your sites
How to book a patient's follow-up visit from the Solv queueBooking a follow-up visit in the Solv dashboard can be done in just a few clicks
How to copy/paste data from Solv to your EHREasily transfer data. from Solv to your EHR
Patient booking flowPatients can book a visit through a few different channels
Let patients join your virtual waitlist with Save My SpotGive patients the option to join your waitlist if there are no available slots remaining that day to schedule a visit online
Adding a new patientHow to add a patient to the Solv queue
Search for a patient in the Solv QueueHow to find a patient in the Solv Queue
Cancel a patient bookingHow to cancel a patient's visit
Change a patient's visit timeHow to reschedule a patient's visit time
How to transfer patients to another queuePatients can be transferred from one queue to another one in just a couple of taps
Drive Solv app downloads with a QR codeSolv has a QR code that you can share with patients to drive App Store and Google Play store app downloads
Solv Connect is proud to partner with Google Reserve to attract more patientsLearn more about Solv and Google's partnership that helps more patients find and book care from the Google search page.
How do I respond to reviews that patients leave on my clinic page on Solv's site?Replying to patient reviews on Solv