When would you want to transfer a patient
Transfer a patient from an in-person visit to telemed visit or vice versa
Move the patient to another queue if your location has a long wait time and they are going to drive to another less busy location in your brand
How to transfer a patient to another queue
Click on the patient name so the Patient Info window pops-up
Click on the “Transfer” button
Enter the zip code of the location you want to transfer the patient to
Select the date and time you’d like to reserve for patient and click “Change”
Patient is in the queue
In Visit Details, click on "Transfer" to the right of the "No Show" status
Select a different location date and time to schedule a visit for the patient and click "Change"
The patient will be moved to the Reserved tab of the queue they've been transferred to
