Logging into your Virtual Waiting RoomHow to log into Solv to claim patient bookings
Steps to test the audio, video, and bandwidth on your device prior to your first Video TelemedSupported browsers and hardware recommendations so that the app doesn't crash on desktop, laptop, iPad, Android, or iPhone
NEW! Video Telemed "pause" functionality allowing you to pause the call without ending it for the patientIf the front desk or MA needs to leave the call, the patient will now see the waiting room screen prior to the provider joining the call
How do I utilize the "Next Available" option for patients to schedule without selecting a visit time?Tips and FAQs about the Next Available option that you can enable in Settings
Enabling Video Telemed booking notificationsYou can enable notifications for user(s) to receive a text and/or email when a patient schedules a new Video Telemed appointment
Reports: Video TelemedReview reports for total visits, provider counts, learn which devices patients are using to join the visit, and the length of telemed visits
Weekly Video Telemed digest email dataA deeper dive into the data that is shown in the weekly Video Telemed digest email