We’ve added charts to our reports so you have valuable insights into how your staff and patients are utilizing Video Telemed. There are 4 new sections that will allow you to better understand operating metrics.
To access the report, log into Solv then go to the Reports tab from the homepage, or the top navigation bar if you're already looking at the Queue.
Video visits completed
Patient volume
Manipulate reports to monitor Video Telemed patient volume over time
New vs established patients We breakdown new and established patients. so you know how Video Telemed contributes to patient acquisition and retention.
Daily active providers
Manage your staff
The “Daily active providers” chart logs how many of your providers use Video Telemed each day, helping you manage staffing and operations.
Patient devices
Track patient preferences
Are you curious about how your patients access their Video Telemed calls? The “Patient devices” chart will show you!
Video visit length
Monitor average call times
To help manage staff and clinic operations, utilize the “Video visit length” chart for insight into average call times.