Part of the benefit of using Solv is that there are no downloads required to join the virtual visit for you or the patient. Just make sure that your browser (Chrome preferred) is the latest version available for best call and video quality.
Go to manage.solvhealth.com/login
Enter credentials (your username is your email address)
Choose the virtual queue from the dropdown menu of locations
In the queue, the provider can see requested patients, claim the patient, and start the call.