Troubleshooting
How to check your internet connectionSteps for what to do when you can see and hear the patient, but the patient can't see or hear you, troubleshooting audio/video settings
Testing call qualityTest call audio, video, internet connection
What happens if I have bad service or connectivity?What you will see if the video call crashes or audio is disconnected
Steps to disable a FirewallDisable Firewall
Contacting Solv Premium Support if I am having trouble accessing the Video Telemed?Technical support
Video Telemed technical supportTechnical support, troubleshooting