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Steps to disable a Firewall

Disable Firewall

K
Written by Katie Belonga
Updated over 4 years ago

Below are the instructions for how to disable a firewall, if that is prohibiting Video Telemed connection. 

  • Open Control Panel by clicking Start > Control Panel.

  • Choose Network and Internet Connections, and then click Network Connections in the Control Panel icon section. If you're viewing Control Panel in Classic View, double-click on the Network Connections link. Either option opens a list of available network connections.

  • Right-click the connection that you want to disable the firewall on and then choose Properties.

  • Go to the Advanced tab and find the option in the Internet Connection Firewall section called Protect my computer and network by limiting or preventing access to this computer from the Internet.

  • This option represents the internet connection firewall. Uncheck the box to disable the firewall.

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