Below are the instructions for how to disable a firewall, if that is prohibiting Video Telemed connection.
Open Control Panel by clicking Start > Control Panel.
Choose Network and Internet Connections, and then click Network Connections in the Control Panel icon section. If you're viewing Control Panel in Classic View, double-click on the Network Connections link. Either option opens a list of available network connections.
Right-click the connection that you want to disable the firewall on and then choose Properties.
Go to the Advanced tab and find the option in the Internet Connection Firewall section called Protect my computer and network by limiting or preventing access to this computer from the Internet.
This option represents the internet connection firewall. Uncheck the box to disable the firewall.