Introduction to Temporary Volume Adjuster
In urgent care, unexpected changes can happen—whether it’s a sudden surge in patient visits or being short-staffed for the day. The Temporary Volume Adjuster in Solv allows you to make quick, temporary changes to your day’s schedule without altering your entire setup. This feature ensures that your clinic can adapt swiftly to daily operational needs.
Examples of when to use this:
If one of your front desk staff members is unable to come into work until 12 p.m., you can use the Temporary Volume Adjuster to reduce the number of appointments available in the morning. This helps prevent overwhelming your reduced staff and allows your team to manage patient flow more effectively until the full team is available.
If your clinic is backed up with patients and you need to catch up, you can use the Temporary Volume Adjuster to disable all further bookings for the rest of the day. This will allow your staff to focus on serving the patients who are already in the clinic without the added pressure of new appointments coming in.
Making Temporary Volume Adjustments
Accessing the Temporary Volume Adjuster:
Navigate to the temporary volume adjuster in your Solv platform.
Click on the "Adjust" button to start modifying your schedule.
Choosing the Time Frame:
Select the specific time frame during which you need to adjust the volume. This could be the first half of the day, a particular few hours, or the entire day.
For example, if you are short a staff member for the morning, choose the morning hours as your time frame.
Adjusting the Volume:
Decide how much to reduce or increase the volume based on your clinic’s needs.
For instance, you can reduce the volume by 100% if necessary, meaning no appointments will be available during that time.
You can apply this adjustment to one location or multiple locations within your group.
Saving the Changes:
After selecting the time frame and volume adjustment, click "Save Changes."
Your volume will be temporarily adjusted for the specified time frame.
Setting Multiple Time Frames:
You can create multiple adjustments for different times throughout the day or block off the entire day if needed.
For example, you might reduce volume in the morning but increase it in the afternoon if more staff become available.
Automatic Reset at Midnight:
A key feature of the Temporary Volume Adjuster is that it automatically resets at midnight.
This means your normal settings, as defined in your schedule templates, will resume without the need for manual readjustment.
Deleting a Temporary Adjustment:
If you make a mistake or no longer need the temporary adjustment, you can easily delete it in real-time.
Simply click the "Delete" button to remove the adjustment.
Conclusion
The Temporary Volume Adjuster is an essential tool for managing unexpected changes in your clinic’s operations. It allows you to quickly modify your schedule without affecting your long-term setup, ensuring your clinic runs smoothly even on challenging days.