Send patients a receipt through Stripe

Last updated: October 15, 2026

After collecting payment from a patient for a visit through Solv Video Telemed, Solv automatically emails the patient a receipt as soon as the charge succeeds — there is no need to log into Stripe or send the receipt manually.

If a receipt needs to be resent or downloaded, staff can generate a PDF receipt for the invoice directly from the Solv provider app (Facesheet, or the invoice details page) without going into Stripe.