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Launch Email (Text)

If you can't send an HTML email but still want to announce your video telemedicine service to your patients, try this text-based format.

R
Written by Roshni Bhakta
Updated over a week ago

If you are unable to send the more engaging HTML version of the launch email, you can send a basic text email instead, and include the PDF below as an attachment to boost interest.

Step-by-step process

  1. Open up an new email in your Gmail, Yahoo, Outlook, etc. email application

  2. Copy and paste the below 'Email Content' into the body of the email.

  3. Add a subject line. Example: “Now offering virtual visits! Book today”

  4. Attach the PDF describing the service

  5. Add your patient email addresses as 'BCC' recipients. Do not include them as ‘To’ or ‘CC’ recipients as they will all see each others email addresses.

  6. You’re ready to send! But we recommend sending yourself a test email first.

Email Content

Visit with your healthcare provider without ever leaving your home. Book online with our new video telemedicine system from Solv.

Exciting news! Now offering virtual visits.

Get care from the comfort of home We're excited to let you know that we've launched a new virtual visit option, where you can video chat with a provider form the comfort of your home. You can easily book a visit online -- select a convenient time, or request a visit ASAP.  No downloads, logins or apps are required. You'll be on a video call with us in matter of minutes.

Book a Video Visit: ###

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Booking a Video Visit is Easy!
 
1. Select a time. Select a convenient appointment, or request to be seen ASAP.
2. Register online. Add insurance, payment info, and your symptoms.
3. Connect quickly. Join a video call with a provider, no downloads required.

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Video Telemed FAQs

Q: Do I need to sign up for an account?
A: No. As a patient, you don't need to create an account with us to see your provider. Simply book an appointment, register your details, and hop into the call at the scheduled time. Solv accounts are an option for added convenience.

Q: Can I book a same day appointment?
A: Yes. Video visits are open for both same and next day appointment times. Or, many times you can select "ASAP" to be connected with the next available provider.

Q: Will I need to download any software or app?
A: No. Our video telemedicine platform, powered by Solv, requires only an internet browser and sustained internet connection. No downloads or apps necessary.

Q: Are the video visits secure?
A: Yes. All data is encrypted using a 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.

Book a Video Visit: ###

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Powered by Solv

© 2020 All rights reserved. %%unsubscribe%%

PDF attachment

If you are sending a text email, consider attaching this PDF for patients to visually understand the initiative and begin booking visits.

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