For practices that have a patient email list they are able to outreach to, leverage this channel to both inform of the service and invite bookings can be critical to launch. While all email service providers work slightly differently, both the code and process the should be basically universal. If you have a marketing team or third-party agency assisting you, they should be able implement pretty easily.
Step-by-step process
Download the ZIP file containing the HTML code
Open up your email service provider and create a new template
Copy and paste the HTML into code view of the email template
Make sure to update your logo, the button link URLs to your Solv Video Telemed booking page, and an unsubscribe link that complies with your email service provider
Add a subject line. Example: “Now offering virtual visits! Book today”
You’re ready to send! But we recommend sending yourself a test email first.
Here's what the email template looks like
Download the ZIP file and send to your marketing team
Or, copy and paste the entire HTML code here
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office">
<head>
<!--[if gte mso 9]><xml><o:OfficeDocumentSettings><o:AllowPNG/><o:PixelsPerInch>96</o:PixelsPerInch></o:OfficeDocumentSettings></xml><![endif]-->
<title>We're now offering video telemedicine!</title>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<style type="text/css">
a{
outline:none;
color:#169ae1;
text-decoration:underline;
}
a:hover{text-decoration:none !important;}
.h-u a{text-decoration:none;}
.h-u a:hover{text-decoration:underline !important;}
a[x-apple-data-detectors]{color:inherit !important; text-decoration:none !important;}
a[href^="tel"]:hover{text-decoration:none !important;}
.active-i a:hover,
.active-t:hover{opacity:0.8;}
.active-i a,
.active-t{transition:all 0.3s ease;}
a img{border:none;}
b, strong{font-weight:700;}
p{margin:0;}
th{padding:0;}
table td{mso-line-height-rule:exactly;}
.ns span, .ns a{color:inherit !important; text-decoration:none !important; border:none !important;}
.l-white a{color:#fff;}
@media only screen and (max-width:375px) and (min-width:374px) {
.gmail-fix{min-width:374px !important;}
}
@media only screen and (max-width:414px) and (min-width:413px) {
.gmail-fix{min-width:413px !important;}
}
@media only screen and (max-width:657px) {
.w-100p{width:100%!important;}
.w-a{width:auto!important;}
.tflex{display:block!important;width:100%!important;box-sizing:border-box;}
.t-c{float:none!important;margin:0 auto!important;}
.ta-c{text-align:center!important;}
.hm{display:none!important;width:0!important;height:0!important;padding:0!important;font-size:0!important;line-height:0!important;}
.w-11{width:11px!important;}
.w-55{width:55px!important;}
.w-70{width:70px!important;}
.wi-43 img{width:43px!important;height:auto!important;}
.wi-100p img{width:100%!important;height:auto!important;}
.maxw-400{max-width:400px!important;}
.p-20{padding:20px!important;}
.plr-0{padding-left:0px!important;padding-right:0px!important;}
.plr-10{padding-left:10px!important;padding-right:10px!important;}
.plr-15{padding-left:15px!important;padding-right:15px!important;}
.plr-20{padding-left:20px!important;padding-right:20px!important;}
.ptb-20{padding-top:20px!important;padding-bottom:20px!important;}
.ptb-30{padding-top:30px!important;padding-bottom:30px!important;}
.pt-0{padding-top:0!important;}
.pt-30{padding-top:30px!important;}
.pb-0{padding-bottom:0!important;}
.pb-15{padding-bottom:15px!important;}
.pb-20{padding-bottom:20px!important;}
.pb-30{padding-bottom:30px!important;}
.fs-20{font-size:20px!important;}
.fs-24{font-size:24px!important;}
.fs-28{font-size:28px!important;}
.lh-24{line-height:24px!important;}
.lh-28{line-height:28px!important;}
.lh-32{line-height:32px!important;}
}
</style>
</head>
<body style="background:#f6f6f6; margin:0; padding:0; -webkit-text-size-adjust:100%; -ms-text-size-adjust:100%;">
<div style="display: none; max-height: 0px; overflow: hidden;">Visit with your healthcare provider without ever leaving your home. Book online with our new video telemedicine system from Solv.</div>
<!-- Insert ‌ hack after hidden preview text -->
<div style="display: none; max-height: 0px; overflow: hidden;"> </div>
<table cellpadding="0" cellspacing="0" class="gmail-fix" style="background:#f6f6f6; min-width:320px;" width="100%">
<tbody>
<tr>
<td><tdstyle>
<table align="center" cellpadding="0" cellspacing="0" class="w-100p" style="max-width:640px; margin:0 auto;" width="640">
<tbody>
<tr>
<td style="background:#fff; box-shadow:0 2px 4px rgba(0, 0, 0, 0.15);">
<table cellpadding="0" cellspacing="0" width="100%"><!-- header -->
<tbody>
<tr>
<td class="plr-20" style="padding:28px 30px 30px; border-top:4px solid #c4c4c4; ">
<table cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<th align="center" class="tflex" style="vertical-align:top;" width="60">
<table cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr style="">
<td align="center" pardot-region="block_01" style="padding:0 0 4px;" valign="middle"><a href="https://www.solvhealth.com?utm_source=p_newsletter&utm_medium=email&utm_campaign=webinar_promo&utm_content=header_logo" style="text-decoration:none;"><img alt="Now Accepting Virtual Visits" height="40" src="https://go.solvhealth.com/l/655863/2020-03-24/sgzg/655863/42569/smartcare_logo.png" style="font: bold 16px / 20px Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); vertical-align: top; width: 145px; height: 40px;" width="145"></a></td>
</tr>
</tbody>
</table>
</th>
</tr>
</tbody>
</table>
</td>
</tr>
<!-- content -->
<tr>
<td>
<table cellpadding="0" cellspacing="0" width="100%"><!-- block -->
<tbody>
<tr pardot-repeatable="" style="">
<td class="p-20" style="padding:0 30px 30px;">
<table cellpadding="0" cellspacing="0" class="t-c w-a" width="100%">
<tbody>
<tr style="">
<td align="center" class="fs-24 lh-28" pardot-region="block_03" style="padding:5px 0 5px; font:bold 24px/28px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;">
<p>Exciting news! Now offering virtual visits.</p>
</td>
</tr>
<tr style="">
<td align="center" class="fs-20 lh-24" pardot-region="block_03" style="padding:0 0 30px; font:20px/20px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;">Get care from the comfort of home</td>
</tr>
<tr style="">
<td align="center" pardot-region="block_04" style="font:14px/20px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d; padding:0 10px 30px 10px;">
<p>We're excited to let you know that we've launched a new virtual visit option, where you can video chat with a provider form the comfort of your home. You can easily book a visit online -- select a convenient time, or request a visit ASAP. No downloads, logins or apps are required. You'll be on a video call with us in matter of minutes.</p>
</td>
</tr>
<tr>
<td align="center">
<table width="200px">
<tbody>
<tr>
<td align="center" class="active-t" style="background:#ff0e88; mso-padding-alt:10px 20px; font:14px/20px Arial, Helvetica, sans-serif; border-radius:4px; "><a href="#" style="display:block; padding:10px 20px;text-decoration:none;color:#fff;">Book a Video Visit</a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr pardot-repeatable="" style="">
<td class="p-20" style="padding:0 30px; background:#edf4f9; ">
<table cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr style="">
<td align="center" class="fs-20 lh-24" pardot-region="block_03" style="padding:30px 0 10px; font:bold 16px/16px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;">Booking a Video Visit is Easy!</td>
</tr>
<tr pardot-repeatable="" style="">
<td class="pb-15" style="padding:20px 0 20px;">
<table cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<th class="tflex" height="0" width="0"> </th>
<th align="center" class="tflex" style="vertical-align:top;">
<table cellpadding="0" cellspacing="0" class="tflex" width="170">
<tbody>
<tr style="">
<td align="center" pardot-region="block_27" style="padding:0 0 5px; font:bold 18px/20px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;"><img alt="Select a Time" border="0" src="https://go.solvhealth.com/l/655863/2020-03-25/shrg/655863/42611/Telemed___Select_a_Time.png" style="width: 50%; border-width: 0px; border-style: solid;" width="50"></td>
</tr>
<tr style="">
<td align="center" pardot-region="block_27" style="padding:0 0 5px; font:bold 16px/20px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;">Select a time</td>
</tr>
<tr style="">
<td align="center" pardot-region="block_28" style="padding:0 0 8px; font:12px/16px Helvetica Neue, Helvetica, Arial, sans-serif; color:#414f60;">Select a convenient appointment, or request to be seen ASAP.</td>
</tr>
</tbody>
</table>
</th>
<th class="tflex" height="0" width="20"> </th>
<th align="center" class="tflex" style="vertical-align:top;">
<table cellpadding="0" cellspacing="0" class="tflex" width="170">
<tbody>
<tr style="">
<td align="center" pardot-region="block_27" style="padding:0 0 5px; font:bold 18px/20px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;"><img alt="Visit with the Doctor" border="0" src="https://go.solvhealth.com/l/655863/2020-03-25/shrl/655863/42615/Telemed___Register.png" style="border-width: 0px; border-style: solid; width: 50%;" width="50"></td>
</tr>
<tr style="">
<td align="center" pardot-region="block_27" style="padding:0 0 5px; font:bold 16px/20px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;">Register online</td>
</tr>
<tr style="">
<td align="center" pardot-region="block_28" style="padding:0 0 8px; font:12px/16px Helvetica Neue, Helvetica, Arial, sans-serif; color:#414f60;">Add insurance, payment info, and your symptoms.</td>
</tr>
</tbody>
</table>
</th>
<th class="tflex" height="0" width="20"> </th>
<th align="center" class="tflex" style="vertical-align:top;">
<table cellpadding="0" cellspacing="0" class="tflex" width="170">
<tbody>
<tr style="">
<td align="center" pardot-region="block_27" style="padding:0 0 5px; font:bold 18px/20px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;"><img alt="Visit with the Doctor" border="0" src="https://go.solvhealth.com/l/655863/2020-03-25/shrn/655863/42617/Telemed___Video.png" style="width: 50%; border-width: 0px; border-style: solid;" width="50"></td>
</tr>
<tr style="">
<td align="center" pardot-region="block_27" style="padding:0 0 5px; font:bold 16px/20px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;">Connect quickly</td>
</tr>
<tr style="">
<td align="center" pardot-region="block_28" style="padding:0 0 8px; font:12px/16px Helvetica Neue, Helvetica, Arial, sans-serif; color:#414f60;">Join a video call with a provider, no downloads required.</td>
</tr>
</tbody>
</table>
</th>
<th class="tflex" height="20" width="0"> </th>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr pardot-repeatable="" style="">
<td class="p-20" style="padding:30px 30px 30px;">
<table cellpadding="0" cellspacing="0" class="t-c w-a" width="100%">
<tbody>
<tr style="">
<td align="center" class="fs-28 lh-32" pardot-region="block_03" style="padding:15px 0 10px; font:bold 16px/16px Helvetica Neue, Helvetica, Arial, sans-serif; color:#384656;">Video Telemed FAQs</td>
</tr>
<tr pardot-repeatable="" style="">
<td class="p-20" style="padding:10px 30px 0px;">
<table cellpadding="0" cellspacing="0" class="t-c w-a" width="100%">
<tbody>
<tr colspan="2" style="">
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 10px 10px 0; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>Q</strong></td>
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 0 10px; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>Do I need to sign up for an account?</strong></td>
</tr>
<tr colspan="2" style="">
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 10px 20px 0; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>A</strong></td>
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 0 20px; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top">No. As a patient, you don't need to create an account with us to see your provider. Simply book an appointment, register your details, and hop into the call at the scheduled time. Solv accounts are an option for added convenience.</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr pardot-repeatable="" style="">
<td class="p-20" style="padding:10px 30px 0px;">
<table cellpadding="0" cellspacing="0" class="t-c w-a" width="100%">
<tbody>
<tr colspan="2" style="">
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 10px 10px 0; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>Q</strong></td>
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 0 10px; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>Can I book a same day appointment?</strong></td>
</tr>
<tr colspan="2" style="">
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 10px 20px 0; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>A</strong></td>
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 0 20px; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top">Yes. Video visits are open for both same and next day appointment times. Or, many times you can select "ASAP" to be connected with the next available provider.</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr pardot-repeatable="" style="">
<td class="p-20" style="padding:10px 30px 0px;">
<table cellpadding="0" cellspacing="0" class="t-c w-a" width="100%">
<tbody>
<tr colspan="2" style="">
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 10px 10px 0; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>Q</strong></td>
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 0 10px; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>Will I need to download any software or app?</strong></td>
</tr>
<tr colspan="2" style="">
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 10px 20px 0; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>A</strong></td>
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 0 20px; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top">No. Our video telemedicine platform, powered by Solv, requires only an internet browser and sustained internet connection. No downloads or apps necessary.</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr pardot-repeatable="" style="">
<td class="p-20" style="padding:10px 30px 0px;">
<table cellpadding="0" cellspacing="0" class="t-c w-a" width="100%">
<tbody>
<tr colspan="2" style="">
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 10px 10px 0; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>Q</strong></td>
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 0 10px; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>Are the video visits secure?</strong></td>
</tr>
<tr colspan="2" style="">
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 10px 20px 0; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top"><strong>A</strong></td>
<td align="left" class="plr-10" pardot-region="block_04" style="padding:0 0 20px; font:14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#5b6b7d;" valign="top">Yes. All data is encrypted using a 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align="center">
<table width="200px">
<tbody>
<tr>
<td align="center" class="active-t" style="background:#ff0e88; mso-padding-alt:10px 20px; font:14px/20px Arial, Helvetica, sans-serif; border-radius:4px; "><a href="#" style="display:block; padding:10px 20px;text-decoration:none;color:#fff;">Book a Video Visit</a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<!-- block --><!-- block --><!-- block --><!-- block -->
</tbody>
</table>
</td>
</tr>
<!-- block -->
<tr>
<td class="ptb-30 plr-10" style="background:#384656; padding:35px 0;">
<table cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<th align="center" class="tflex" style="vertical-align:top;">
<table cellpadding="0" cellspacing="0" class="t-c">
<tbody>
<tr style="">
<td class="h-u" pardot-region="block_58" style="font: 10px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#fff; letter-spacing:-.2px;"> Powered by </td>
<td class="h-u" pardot-region="block_59" style="font: 14px/18px Helvetica Neue, Helvetica, Arial, sans-serif; color:#fff; letter-spacing:-.2px;"><a href="http://www.getsolv.com"><img alt="Solv Health" border="0" height="20" src="https://go.solvhealth.com/l/655863/2020-03-24/sgzj/655863/42571/solv.png" style="width: 53px; height: 20px; border-width: 0px; border-style: solid;" width="53"></a></td>
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</td>
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<td style="padding:20px 0 30px; font: 12px/14px Helvetica Neue, Helvetica, Arial, sans-serif; color:#b4b4b4;">© 2020 All rights reserved. <a href="%%email_preference_center%%" style="color:#b4b4b4; text-decoration:none;">Unsubscribe</a></td>
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<td class="hm" pardot-region="block_67" style="line-height: 0;">
<div style="white-space:nowrap; font:15px/0 courier;"> </div>
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