What happens if I exceed the number of engagements I purchase?

Once you receive the amount of engagements you’ve purchased, you will no longer receive patients through Solv for the remainder of the month. If you’d like to receive more patients, you can increase your spend to purchase more traffic.

What am I purchasing with the Connect budget?

The money you spend on Solv Connect will purchase you traffic sessions (or “clicks”) on the Solv directory page. Patients who search for care on Solv will be able to book appointments at your clinic through this directory page.

How many patients will actually book at my clinic through Solv?

Solv partners typically see a 15% conversion rate from landing on your directory page to actually booking an appointment. For instance, if you purchase 100 engagements for a month, you could reasonably expect around 15 bookings at your clinic directly through Solv.

Can I change my Solv Connect budget?

Yes! Reach out to your partner success consultant if you are interested in a higher budget.

How do patients know of Solv in the first place?

Solv is the most popular website to find same-day convenient care in the country! We have very strong SEO and are nearly always on the first page of Google when patients search “urgent care near me” - try for yourself!

Is an engagement the same thing as a click?

An engagement is a view on your clinic’s booking page on the Solv marketplace.

How can you track how many patients booked through solvhealth.com?

Solv has the ability to track any time your booking page is loaded on solvhealth.com - you can view your progress to your monthly budget with Solv’s reporting functionality.

Do engagements count for patients who book through my website?

No - engagements only count for patients who find your clinic through Solv’s marketplace on solvhealth.com. Anytime a patient books through your website, it will not count as an engagement and you will not be charged.